Preloader Icon

Privacy Policy

Privacy Policy

Effective Date: February 28, 2026

This Privacy Policy explains how Houston Appliance Repair (“we,” “us,” or “our”) collects, uses, and protects information when you visit our website or contact us.

Information We Collect

  • Contact Information: name, phone number, email address, and message details you submit via forms or phone.
  • Usage Data: basic analytics such as pages visited, browser type, and approximate location (city/state), collected via cookies or similar technologies.
  • Call Data: if you call us, we may collect call metadata (time, duration) for service quality and tracking.

How We Use Your Information

  • To respond to your requests and schedule service
  • To provide customer support
  • To improve our website, services, and user experience
  • To prevent fraud and maintain site security

Cookies & Tracking

We may use cookies and similar technologies to understand website usage and improve performance. You can disable cookies in your browser settings, but some site features may not function properly.

Sharing of Information

We do not sell your personal information. We may share information with trusted vendors who help us operate the website or provide services (for example, hosting, analytics, or communications providers), and only as needed. We may also disclose information if required by law.

Data Security

We take reasonable measures to protect your information. However, no method of transmission over the internet is 100% secure. Please use caution when sending sensitive information online.

Your Choices

  • You may request access, correction, or deletion of your information (where applicable).
  • You may opt out of marketing communications by replying “STOP” (if applicable) or contacting us directly.

Children’s Privacy

Our services are not intended for children under 13, and we do not knowingly collect personal information from children.

Contact Us

If you have questions about this Privacy Policy, contact us:

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

📞 Click To Call - (832) 568-7211